Privacy Policy

AdaKanisa ("we", "our", or "us") operates this platform as a church management software service. This Privacy Policy explains how we collect, use, and protect information when you use our platform.

1. Information We Collect

We collect information you provide directly when you register, set up a church account, or contact us. This includes:

• Account information — name, email address, username, and password
• Church information — church name, contact details, and branding assets you upload
• Member data — names, contact details, and records you add for your congregation members
• Transaction records — donation amounts, dates, and payment references you record
• Usage data — pages visited, features used, and log data collected automatically

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the AdaKanisa platform
• Process and display the data your church staff enters
• Send account-related emails such as password resets and invitations
• Respond to support requests and enquiries
• Improve and develop new features based on usage patterns
• Comply with legal obligations

We do not sell your data to third parties. We do not use your congregation's member data for advertising purposes.

3. Data Isolation Between Churches

Each church on AdaKanisa has its own isolated environment. Your members, donations, events, and records are never visible to other churches on the platform. Only users you invite and assign roles to can access your church's data.

4. Data Storage and Security

Your data is stored on secure servers. We use industry-standard measures including encrypted connections (HTTPS), hashed passwords, and access controls to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your data for as long as your account is active. If you request account deletion, we will remove your data within 30 days, except where we are required to retain it by law.

6. Cookies

We use session cookies to keep you logged in and remember your preferences. We do not use tracking cookies or advertising cookies.

7. Third-Party Services

We use a small number of third-party services to operate the platform, including email delivery providers for sending notifications. These providers process data only as instructed by us and are bound by confidentiality agreements.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your church's data at any time

To exercise any of these rights, contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active account holders by email when significant changes are made. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, please contact us at [email protected].